Terms and Conditions

Welcome to My Sprinkles of Love! By shopping with us, you agree to these terms and conditions. Please read them carefully before placing your order. If you have any questions, feel free to contact us at hello@mysprinklesoflove.com.

1. General Information

1.1 My Sprinkles of Love is a UK-based business offering greeting cards and gift wrap, available for purchase internationally.
1.2 These terms and conditions apply to all purchases made on our website.

2. Ordering

2.1 Orders are subject to availability. If an item is unavailable after you’ve placed an order, we’ll contact you and offer a replacement or refund.
2.2 Payment must be made at the time of purchase via the methods available on our website.
2.3 By placing an order, you confirm that all information provided is accurate and complete.

3. Prices and Payment

3.1 All prices are listed in GBP (£) and include VAT (where applicable).
3.2 International customers are responsible for any customs duties, taxes, or fees imposed by their country.
3.3 We reserve the right to change prices at any time, but the price displayed at checkout is final.

4. Shipping and Delivery

4.1 We ship to the UK and internationally. Shipping costs and estimated delivery times will be displayed at checkout.
4.2 Orders are dispatched within 2-3 business days unless otherwise stated. Delivery times may vary depending on location.
4.3 For international orders, delivery times depend on the destination and customs clearance processes.
4.4 My Sprinkles of Love is not responsible for delays caused by postal services or customs.

5. Returns and Refunds

5.1 If you are not satisfied with your purchase, you may return items within 14 days of receipt for a refund or exchange.
5.2 Items must be returned in their original condition and packaging.
5.3 Personalised or custom-made items are non-refundable unless faulty.
5.4 Customers are responsible for return shipping costs unless the item is faulty or incorrect.
5.5 Refunds will be processed within 14 days of receiving the returned item.

6. Product Descriptions and Accuracy

6.1 We make every effort to display product colors and designs accurately. However, slight variations may occur due to differences in screen displays or printing processes.
6.2 All product measurements are approximate.

7. Intellectual Property

7.1 All content, designs, and materials on My Sprinkles of Love are the property of the company and may not be reproduced or used without our permission.

8. Privacy Policy

8.1 We respect your privacy and are committed to protecting your personal information. Please review our PrivacyPolicy for details on how we collect, use, and store your data.

9. Liability

9.1 My Sprinkles of Love is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
9.2 Our liability for any claim shall not exceed the value of the order.

10. Governing Law

10.1 These terms and conditions are governed by the laws of England and Wales.
10.2 Any disputes will be subject to the jurisdiction of the English courts.

11. Contact Us

If you have any questions, concerns, or feedback, please reach out to us at:
📧 Email: hello@mysprinklesoflove.com

Returns and Exchanges

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Paragraphs are the main building blocks of web pages. To change what this one says, just double-click here or hit Edit text. You can change the style here, too.